Patient Information
At North Concho Veterinary Clinic, we are passionate about our work. We are proud of the talent of our staff and the equipment we have available that allows us to provide the treatment and preventive care needed to keep your pet healthy.
Appointments
Please call our office at 325-653-1391 to schedule an appointment for your pet. Once you make an appointment at our office, that time will be reserved for your pet. If, for some reason, you are unable to keep your scheduled appointment time, please call us to reschedule.
What to Bring to Your Pet’s First Appointment
Your pet’s first appointment with a veterinarian, or even switching veterinarians, can be intimidating. If it is your pet’s first visit with us, please bring any veterinary records that could pertain to their visit from your previous veterinarian. You can ask us at the time you make your appointment about any records you will need. Other than that, you just need your pet!
Insurance
We will not bill your pet insurance provider or process any claims. Pet insurance requires pet owners to pay the veterinarian and file for reimbursement from their insurance after the visit.
Payment
Payment is expected in full at the time of service unless other arrangements have been made in advance. For your convenience, our office accepts cash, checks (which are run electronically), Visa, Discover, American Express, and MasterCard.
Though payment is expected at the time of service, we understand that not everyone can pay their bill in one payment. That is why we are proud to accept other forms of payment, including CareCredit. This program allows you to pay your bill over a certain amount of time.
Forms
Below, you will find our new patient forms, for your convenience, feel free to print and fill out these forms to save you time at your initial visit.
FAQs
I'm switching veterinarians. What should I bring to my first appointment?
Please bring any relevant veterinary records from your previous veterinarian. When you schedule your appointment, you can also ask our team whether there are specific records we need. New-client forms are available in advance to help make your first visit easier.
Can I ask about expected costs before treatment?
Yes. We understand that cost is an important part of planning your pet’s care. Please ask our team about anticipated charges and payment options so we can help you understand the financial side of your pet’s treatment before moving forward whenever circumstances allow.
How do you make sure my questions are addressed before I leave?
Communication is an important part of veterinary care. Our team wants you to understand your pet’s needs, medications, home-care instructions, and recommended follow-up. If you’re unsure about anything, please ask—we want you to leave feeling prepared to care for your pet at home.
What happens if my pet needs more advanced diagnostics or surgery?
Our clinic offers in-house diagnostic capabilities, including blood screening and digital radiology, along with a range of surgical services. We’ll explain what we find, discuss the available options, and help you understand the recommended next steps for your pet.
What payment options do you accept?
We accept cash, checks, Visa, Mastercard, Discover, and American Express. We also accept CareCredit for eligible clients who would prefer qualifying financing options.
What should I do if my pet needs care outside your regular office hours?
Please call us for guidance regarding urgent veterinary needs. North Concho Veterinary Clinic participates in the Concho Valley Veterinary Emergency Association, helping provide an option for emergency veterinary situations outside routine care.
Will I understand my pet's treatment options before making a decision?
That’s our goal. We believe informed pet owners make more confident decisions, so we work to explain your pet’s condition, recommended care, and available options in understandable terms. We also encourage you to ask questions whenever something isn’t clear.
Do you offer preventive care as well as treatment when pets are sick?
Yes. Preventive medicine is an important part of what we do. Wellness examinations, vaccinations, parasite control, heartworm prevention, dental care, nutrition, and early screening can all help us protect your pet’s health before problems become more serious.
Contact Us
North Concho Veterinary Clinic
Animal Hospital in San Angelo, TX
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Office Hours
Monday - Friday
8:00 am - 6:00 pm
Saturday, Sunday
Closed
Associations
