Patient Information

At North Concho Veterinary Clinic, we are passionate about our work. We are proud of the talent of our staff and the equipment we have available that allows us to provide the treatment and preventive care needed to keep your pet healthy.

Appointments

Please call our office at 325-653-1391 to schedule an appointment for your pet. Once you make an appointment at our office, that time will be reserved for your pet. If, for some reason, you are unable to keep your scheduled appointment time, please call us to reschedule.

What to Bring to Your Pet’s First Appointment

Your pet’s first appointment with a veterinarian, or even switching veterinarians, can be intimidating. If it is your pet’s first visit with us, please bring any veterinary records that could pertain to their visit from your previous veterinarian. You can ask us at the time you make your appointment about any records you will need. Other than that, you just need your pet!

Insurance

We will not bill your pet insurance provider or process any claims. Pet insurance requires pet owners to pay the veterinarian and file for reimbursement from their insurance after the visit.

Payment

Payment is expected in full at the time of service unless other arrangements have been made in advance. For your convenience, our office accepts cash, checks (which are run electronically), Visa, Discover, American Express, and MasterCard.

Though payment is expected at the time of service, we understand that not everyone can pay their bill in one payment. That is why we are proud to accept other forms of payment, including CareCredit. This program allows you to pay your bill over a certain amount of time.